FAQ
How long does Shipping take?
Shipping depends on which option you choose at check out! We would usually post shipping updates on our instagram story as well @OfficialPoisonShop!
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What's the return Policy?
Unfortunately we do not accept returns, if there is a problem with your order please contact us with your order number and your problem!
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What if my order is lost?
Unfortunately I see what you see on your status, If your order status says it was delivered then I have done my part. I am not responsible for USPS mistakes if they had misplaced it an incorrect address. I can not send back a replacement package unless it was shipped back to the original location by USPS!
I REPEAT
I am not in control of orders when it is in transit. I am responsible of packing and delivering to the Post office.
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How often do you release new drops?
I try my best to release every 2 weeks! Updates are always on the instagram!
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What if you gave me the wrong order?
Contact us right away and I will try my best to solve it! In the end of the day "IM ONLY HUMAN AFTER ALL, IM ONLY HUMAN AFTER ALL, DON'T PUT THE BLAME ON ME"
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Is your clothing washable?
Yes, please make sure to reverse clothing when you wash it to reduce fading. It is also dryer safe just make sure it's reversed.